Virtual Landline Numbers

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Virtual City Numbers are also known as local phone numbers, virtual UK numbers, ghost numbers, STD numbers, area call or remote call forwarding numbers.

They can make your business appear to be locally based when you’re advertising in local media, anywhere across the entire UK.

Customers are more likely to trust a number from an area they recognise and therefore will be more likely to call.

For example, a customer in Glasgow calls your virtual 0141 Glasgow number, and their call is automatically routed to your office in London.

Virtual Numbers

Choose a Virtual Phone Number from any town in the UK and direct the calls to your office or mobile, wherever you’re based.

How Virtual City Numbers Work

Setting up a Virtual Phone Number for your business couldn’t be easier.

There’s no need to purchase any additional equipment, wait for engineers to re-route phone lines or pay for new phone lines to be installed. Instead, we like to keep things simple. Here’s how it works:

  1. Purchase Virtual Phone Number from
  2. We instantly route all your incoming calls to an existing landline or mobile
  3. That’s it!

You can seamlessly and instantly re-route your Virtual Local Number to a mobile phone whenever you like: your callers won’t be able to tell the difference.

If you move premises or need to temporarily re-route your virtual phone number, simply let us know and we’ll take care of this for free. We don’t impose any limits on the amount of times you can re-route your numbers.

Thanks to our Online Portal, you’re always in complete control of where your incoming phone calls are directed to, so if you’re heading out of the office for the day or you’re moving premises you can redirect where the calls go at the click of a button!

This means you won’t need to reprint business cards if you move premises or change your underlying line provider.

If you’d like to find out more, call us free on 0800 357 622.

What's it going to cost?

Our Virtual Phone Numbers are priced at £9.99 connection fee (one-off) + £9.99 monthly service, which includes access to the Online Portal.

Calls routed to UK landlines are charged at 3p/min at all times
Calls routed to UK mobiles are charged at 7p/min at all times

Click here to see rates to route calls to international destinations.

We don’t want you to have to pay any more than necessary, that’s why we charge all calls by the second, rather than by the minute. To keep things simple, each call charge will be rounded up to the nearest penny.

Numbers are connected on a 12 month minimum contract. Online Portal

Choose from these add-ons:

Welcome Greeting Each incoming call is answered with a friendly and informative personal message

Time of day call handling Redirect your incoming calls to different destinations depending on the time of the day and/or the day of the week

Call Recording All calls are recorded for reference and/or training purposes

Call Queuing An engaged line or voicemail will lose you business! Keep your callers on the line and let them know you’ll be with them shortly.

Call Centre Handling The easiest and cheapest way to connect all your staff together, without the need for expensive equipment

Simultaneous Call Handling Place callers on hold and juggle multiple calls at once during busy periods

Online Call Data Reports Our data reports will detail exactly where your calls are coming from, helping you keep track of your audience and aid marketing efforts

Divert to Mobile If you’re often on the move, instantly divert calls to your mobile so you never miss another call

Multiple Destination Routing Control where your calls are redirected to; so you could have 50% going to one member of staff, and 50% to another, for example

Live Call Answering Service When customers call they like to be greeted by a real person. If you’re busy, our experienced operators will professionally answer the call for you

Call Whisper If you have several numbers through because you run several businesses from a single location, for example, you’ll be interested to know that our Call Whisper add-on can play a short, pre-recorded message to let you know which number has been dialled, meaning you can be fully prepared before you answer each call

International Routing Deliver calls to your local area number to almost any international destination.

Zone routing Zone Routing keeps things local by directing incoming calls to the nearest branch or franchisee

Have a question?

Call us free on 0800 357 622 or use the form below

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