Services
Low cost phone services for small business
Free Services
Welcome Greeting
Each incoming call can be answered with a friendly and informative personalised message.
Call Queuing
An engaged line or voicemail will lose you business! Keep your callers on the line and let them know you’ll be with them shortly.
Divert to Mobile
If you’re often on the move, instantly divert calls to your mobile so you never miss another call. A pence per minute charge applies, dependent on the type of service number.
Online Call Data Reports
Our data reports detail exactly when and where your calls originate from, allowing you to keep track of your audience and aid marketing efforts
Additional Services £4.99/monthly
Call Recording
All calls can be recorded for reference and/or training purposes (plus 1p/min)
Call Centre Call Handling
The easiest and cheapest way to connect all your staff together, without the need for expensive equipment
Virtual Switchboard
Bespoke personalised menu system that guides callers to the correct department. Learn more about virtual switchboards
Simultaneous Call Handling
Place callers on hold and juggle multiple calls at once during busy periods.
Multiple Destination Routing
Control where your calls are redirected to; you could have 50% going to one member of staff, and 50% to another, for example.
Call Whisper
If you have several numbers through NumberSales.com because you run several businesses from a single location, for example, you’ll be interested to know that our dynamic Call Whisper Service can play a short, pre-recorded message to let you know which number has been dialled, meaning you can be fully prepared before you answer each call.
Bespoke Services - Please call for more information
Zone Routing
Zone Routing keeps things local by directing incoming calls to the nearest branch or franchisee
Live Call Answering Service
When customers call they like to be greeted by a real person. If you’re busy, our experienced operators will professionally answer the call for you. Learn more about our professional call answering service.
International Routing
Deliver your incoming calls to almost any international destination. See our international divert rates
Conference Calls
Create your own conference service
DTMF Data Capture
Collect digits entered using the telephone keypad to control what happens next in the call ow (when combined with other features such as Send Post).
Dynamic Call Agent
Dynamic Call Agent (DCA) is a simple solution to manage inbound calls quickly and effectively by creating agents and skillsets. The agents simply sign in / out to manage calls, which are distributed to the skillsets to allow enhanced distribution and call management with minimal effort. Allows for home workers or off site members of staff.
CLI Routing
Route calls based on a caller’s CLI (telephone number) or telephone keypad input, use default or customised audio to collect digits using telephone keypad.
Number Portability
Port your NGN to Numbersales.com to reduce the cost of your business’ phone services and benefit from our advanced incoming call solutions.
Have a question?
Call us on 0800 357 622 or use the form below: